Faqs – Soleplugz

Below FAQ are some common concerns of our customers before purchasing if you have other questions pelase email soleplugz17@gmail.com

Below FAQ are some common concerns of our customers before purchasing if you have other questions pelase email soleplugz17@gmail.com

Please verify the size you are buying is correct as ALL SALES ARE FINAL.

Please verify the size you are buying is correct as ALL SALES ARE FINAL.

Yes, It is $20 for local pickup

Yes, It is $20 for local pickup

To save your time and reach our support quickly, please follow below steps:

1/ Create a staff account for us (with Themes permission and Settings permission) http://docs.shopify.com/manual/settings/account/staff-members

2/ Capture screenshot or video for the issue you get.

3/ Specify which template and version you are using.

4/ Describe clearly how to reproduce the issue.

5/ Send all information (staff account, screenshot, video, template name and version, description of the issues, link) to support@halothemes.com

To save your time and reach our support quickly, please follow below steps:

1/ Create a staff account for us (with Themes permission and Settings permission) http://docs.shopify.com/manual/settings/account/staff-members

2/ Capture screenshot or video for the issue you get.

3/ Specify which template and version you are using.

4/ Describe clearly how to reproduce the issue.

5/ Send all information (staff account, screenshot, video, template name and version, description of the issues, link) to support@halothemes.com

All Sales are Final, Exchange can happen if product size is available.

All Sales are Final, Exchange can happen if product size is available.

Currently - Shipping is in the US only

Currently - Shipping is in the US only

Currently cash app is the only cash method taken unless you buy at a pop-up event.

Currently cash app is the only cash method taken unless you buy at a pop-up event.